Privacy Policy

Last Updated: June 4, 2026

AEKR Grop ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform, marketplace, booking services, and any related digital services.

About AEKR Grop

AEKR Grop operates a global online platform that provides marketplace services, product listings, reservations, travel services, classified advertisements, live streaming, and other digital services. This policy applies to all users, including buyers, sellers, travelers, and business partners.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, date of birth, and government-issued ID (when required for verification).
Account Information: Username, password, profile picture, preferences, and communication settings.
Transaction Information: Purchase history, booking details, payment information (processed via secure third-party providers), shipping addresses, and order status.
Travel & Reservation Data: Flight itineraries, hotel bookings, car rentals, travel dates, passenger details, and special requests.
Technical Data: IP address, browser type, device identifiers, operating system, and browsing behavior on our platform.
User-Generated Content: Product listings, reviews, messages, live stream comments, photos, and other content you submit.
Communication Data: Customer support inquiries, chat messages, email correspondence, and feedback.

How We Use Your Information

We use your information for the following purposes:

Create and manage user accounts
Process transactions, payments, and reservations
Facilitate communication between buyers and sellers
Provide customer support and resolve disputes
Improve platform performance, features, and user experience
Prevent fraud, unauthorized access, and illegal activities
Send service updates, security alerts, and transactional messages
Comply with legal obligations and enforce our terms of service
Personalize content, recommendations, and advertisements (with your consent where required)

Marketplace & Booking Services

When you publish products, services, or offers on our marketplace, certain information (such as listing details, price, location, and seller ratings) may be publicly visible. For travel bookings, we share necessary reservation information with relevant service providers (hotels, airlines, tour operators, etc.) to complete your booking.

Payments & Financial Data

All payment transactions are processed through trusted third-party payment gateways that are PCI-DSS compliant. AEKR Grop does not store complete credit card numbers, CVV codes, or sensitive banking credentials on its servers. We may store transaction references and last-four digits for customer service purposes.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and personalize content. You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform features.

Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

Service Providers: Cloud hosting, analytics, payment processing, customer support, and communication tools.
Travel Partners: Hotels, airlines, car rental companies, and travel agencies to fulfill reservations.
Legal Authorities: When required by law, court order, or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your account and associated data
Object to or restrict certain processing activities
Data portability (receive a copy of your data)
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

International Data Transfers

AEKR Grop serves users worldwide. Your information may be processed and stored in countries with different data protection laws. We take steps to ensure adequate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions.

Children's Privacy

Our platform is not intended for children under the age of 16 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page with an updated "Last Updated" date. We encourage you to review this page regularly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@aekrgrop.com
Website: https://aekrgrop.com